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Broker mental health improving but more support still needed, MIMHC survey shows

mental health brain blocks

“Overall levels of contentment remain similar to 2022 and frustratingly suggest only marginal progress has been made”

The Mortgage Industry Mental Health Charter (MIMHC) has shared the findings of its annual survey for 2023, finding that 58% of companies are now providing brokers with support – up from 54% last year.

However, the Charter says that as 42% still don’t, there is “a long way to go to normalise mental health provision in the mortgage industry”.

46% of brokers say they have seen an improvement in workplace mental health provision over the past year, but 54% haven’t – compared to 51% in 2022.

The fourth annual survey, which coincides with Mental Health Awareness Week, aims to understand the mortgage industry’s current well-being, and importantly, highlights the key areas in which mental health provision needs to improve.

The survey found that brokers are increasingly overworked. 46% now work between 45/60 hours which is up from 42% last year. 12% of respondents still maintain that they are working more than 60 hours weekly.

Brokers also reported no change to professional contentment. 44% are still disillusioned/ moderately happy with their situation. However, the majority (56%) are happy with their role.

In addition, wellbeing is improving. 16% of respondents believe their mental health is ‘poor’ or ‘of concern’. This is markedly down from a 23% result in 2022 but continues to highlight the need to support individuals in the mortgage sector. At the opposite end 44% of people reported feeling good/excellent compared to 41% in 2022.

Worklife balance is improving. Although a blend is still evident, hybrid working is up to 37% from 27% in 2022 and nearly 1 in 4 respondents now work permanently from home. As a result, 17% think their work/life balance has improved – up from 8% last year. Only

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Mental Health Awareness Week – OSB Group leads the way with colleague support

As a leading specialist lender in the UK, OSB Group understands the importance of nurturing a diverse, equal and inclusive environment for colleagues, customers and the communities around them.

One year on from the launch of OSB Group’s initial Mental Health support programme for colleagues, there are now 38 qualified Mental Health First Aiders spread across their locations.

This week marks the annual Mental Health Awareness Week running from 15th to 21st May 2023 with this year’s theme centred on the impact of the cost of living crisis on people’s mental health. The 38 strong team of volunteer Mental Health First Aiders are on hand to listen without judgement and signpost available support via both professional and charitable organisations.



Running alongside this hands on support, are a variety of courses that colleagues can sign up to and range from ‘Every Mind Matters’, ‘Stress Management Techniques’ and ‘Wellness Action Plans’.

As the increased cost of living continues, OSB Group recognises the financial impact this may have on colleagues and has allocated an additional cost of living payment to all staff beneath senior management level again in 2023. Internal webinars have also been developed to help colleagues with budgeting and highlight everyday hacks that could help reduce costs.

Jon Hall, Group Managing Director, Mortgages and Savings, OSB Group said “Mental Health Awareness Week is a great opportunity to highlight available support and encourage conversations to flow but it’s also important to ensure our colleagues feel supported all year round as they are the key to our success at OSB Group and their health and wellbeing is a central focus. Helping colleagues when they need it most is critical and I am extremely proud of the range of support OSB Group offers.


Our Mental Health First Aiders programme goes from strength

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People Matter: Wickes to boost mental health through supporting community garden projects


In recognition of Mental Health Awareness Week, Wickes reflects on the impact their Community Programme is having on wellbeing projects in schools and local community spaces.

Already this year over 7,800 children and adults have benefited from gardening products to transform and improve outdoor spaces that promote mental wellbeing.

Wickes are donating more garden items to community spaces than ever before in an effort to support well-being.  Encouraging people to spend more time outdoors is known to be an effective way to boost mood and de-stress.

The focus on providing more facilities to support Mental health in the community is on the increase and frequently provided by charities like this one in East Sussex. The East Hoathly & Halland Community Garden Project, provides a safe space for the whole community who struggle with mental health by providing therapeutic gardening activities. They rely solely on donations to be able to continue to provide this valuable service in the community. Through the Wickes Community Programme, they were provided with the products they needed to fix their shed to ensure they can store their equipment safely.

A large number of other different organisations that have little funding for outdoor projects have also received support. Thanks to a donation from Wickes, Great Chart Primary School was able to build a sensory garden so the children have an outdoor space where they can reflect, learn and have a calmer mind.

Head Teacher of Great Chart Primary School Wendy Pang said “The sensory garden will help our pupils connect to nature and encourages them to learn through exploration, curiosity, problem-solving and creativity. When our budget for this project was removed we thought it would have to go on hold until we

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North Sea Energy Sector Mobilizes to Improve Mental Health Support After Disturbing Study Results

Nearly 200 representatives of energy industry organizations are looking to devise a plan aimed at enhancing mental health support available to North Sea workers, after a study found a large number of onshore and offshore workers experienced suicidal thoughts while on duty.

According to the International Association of Drilling Contractors, the sector-wide agreement, which is being driven by the North Sea Chapter of IADC, is being developed in recognition that more must be done after research found 40% of onshore and offshore workers experienced suicidal thoughts some or all of the time while on duty.

A dedicated team has determined the key areas of focus for the industry, with the document poised to undergo a wider consultation with stakeholders – including psychologists – before being issued in the coming weeks.

The hope is that the charter will help create the cultural and process changes required to improve mental health support for onshore and offshore workers.

Darren Sutherland, Chair of the IADC North Sea Chapter, said:”Despite past efforts, the needle on mental health improvement does not seem to be moving in the right direction, let alone at pace. Tools have been created to better support mental health previously, but these have largely been activated through sign posting tactics and have failed to address the necessary cultural change required.

“The current generation of oil and gas workers will be remembered for being at the head of the energy transition – but that transition must include improving how we care for each other. And it must start today.”

The charter includes contributions from operators, contractors, psychologists, and third sector organisations. It provides a framework to improve the mental health and safety of workers across the industry, detailing explicit actions, processes and improvements for all charter signatories to follow, IADC said.


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Bill supporting mental, behavioral healthcare coverage heads to Gov. Stitt’s desk

The full Senate gave final approval to legislation on Thursday that would ensure Oklahomans have access to mental and behavioral healthcare in a timely and more affordable manner.

Sen. Jessica Garvin, R-Duncan, authored Senate Bill (SB) 254, which requires insurers to arrange such care quickly with an out-of-network provider if such care is unavailable in-network.

“In a mental health crisis, getting proper care can be a matter of life and death. This will require insurers to help patients arrange mental health care when they can’t find timely services on their own,” Garvin said. “This reform will make sure Oklahomans can get the help they need quickly and without the higher costs associated with out-of-network care. This will make Oklahoma a leader in mental health care.”

Under SB 254, should a patient not be able to find the necessary in-network mental and behavioral healthcare, the insurer will be required to arrange the necessary care out-of-network. The bill prohibits costs for out-of-network care from being passed onto the patient outside of their normal deductible and copay. Each health plan will also be required to have a documented procedure to assist a plan member in accessing out-of-network behavioral healthcare.

SB 254 also allows the Oklahoma Insurance Department to see the procedure if they have to investigate an instance of a failure to ensure coverage. Lastly, the bill will also allow telehealth services to be used when deemed medically appropriate.

Rep. Jeff Boatman, R-Tulsa, authored the bill while in the House.

“When mental health services are unavailable in a reasonable timeframe, Oklahomans suffer,” Boatman said. “By requiring a matching rate for in-network providers when care is provided out-of-network in these situations, Oklahomans across the state can receive the assistance they need without worrying about the cost

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Europa Worldwide Group expands mental health support

Europa Worldwide <a href=mental health” width=”657″ height=”357″/Logistics operator Europa Worldwide Group has trained all of its human resources business partners (HRBPs) as mental health first aiders, as part of an ongoing investment in its HR and recruitment services.

The group employs more than 1,400 people across 29 offices in the UK, Ireland, Belgium, Netherlands, Hong Kong, and the UAE. The mental health first aid support is intended to go hand in hand with its access to employee assistance programme (EAP) provider Health Assured’s app, which offers help from counsellors and a 24-hour confidential helpline.

Coinciding with Mental Health Awareness Week (15 to 21 May), Europa has also organised a series of live, interactive webinars available for everyone across the business to attend. The Changing Perspectives webinar, run by Everymind at Work, will explore how staff can support the mental health of themselves and their colleagues.

According to the business, its HR and recruitment team put these initiatives in place after issuing a Thrive at Work survey to its workforce and analysing the results, with the aim of continuing its pursuit of innovation and employee wellbeing.

Vanita Dass-Puri, head of HR and recruitment at Europa, said: “Building positive teams is a core value in the business. Having all our HRPBs trained as mental health first aiders will ensure that everyone across our UK sites has face-to-face support while at work. This reinforces the current all-hour service delivered by Health Assured. We hope these steps will make our sites an even safer and happier space for all.”

Tom Jenkins, central services director at Europa, added: “Our team are at the heart of what we do. Without them, we wouldn’t set the pace in our market or be able to deliver expert services to our customers. We have worked extensively to create a well-equipped,

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How School Health Clinics Help Students and Families Access Care

An Hispanic teenage girl sits on an examination table as her little sister tenderly leans against her arm.

UCSF Benioff Children’s Hospital Oakland Takes Innovative Approach to Physical and Mental Health in Historically Underserved Areas


Lorna Fernandes

At the center of the McClymonds High School quad in West Oakland is a door surrounded by a red “McClymonds Warriors” banner. A sign reads “Chappell Hayes Health Center,” and the door opens to couches in a warm and spacious waiting room. On the wall is a large portrait of Chappell Hayes, a local political activist and the clinic’s namesake. Down the hallway are fully equipped medical exam rooms.

This is not your typical “school nurse’s office.” This health clinic is one of two located at Oakland high schools that are staffed by UCSF Benioff Children’s Hospital Oakland (BCH Oakland) physicians, nurses, social workers and therapists. The McClymonds clinic and the Youth UpRising Castlemont health clinic, located across town in East Oakland next to Castlemont High, are part of an innovative initiative to provide comprehensive primary and mental health care to historically underserved students and neighbors in the surrounding communities.

“Students schedule appointments or come in for same-day needs for services ranging from well care to sports physicals, vaccinations, reproductive health care like condoms and birth control, health education sessions and behavioral health therapy,” said Celeste Allen, MD, the attending physician who has worked at the clinic since 2006. “These young people have after-school jobs, responsibilities to care for siblings and other commitments that often make it difficult for them to take care of their health needs on their own time, but fitting appointments in between classes only a short walk away, is absolutely doable.”

The clinics are open weekdays for mental health appointments from 8 a.m. to 5 p.m. either in person or via telehealth. Seven BCH Oakland physicians rotate days at the clinics,

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Establishing a good support network during mental health awareness month

May is mental health awareness month, and across the state folks are taking a breath to focus on self-care.

After the intense isolation and uncertainty brought on by the political climate of the last few years and COVID-19, mental health treatment has only become more relevant.

Kari Oyen is the director of the school psychology program at the University of South Dakota. She said don’t underestimate the value of social interactions.

“The social-emotional system is running rampant,” Oyen said. “We do a lot of what we call reward seeking, so when you are beyond the age of 10 there’s a dip in your dopamine. Dopamine is the thing that makes you feel good when you get rewards. That’s what’s happening – you get that reward seeking – but what’s so fascinating about adolescents is you mostly feel those things in the presence of peers. There is a lot of perhaps misperception that is happening for our adolescents, and they really are perceiving that they are feeling quite isolated.”

Dr. Wallace Jackman with Avera said there are tangible effects to social media use.

“There’s a direct link between the amount of time folks spend on social media and their distress level, anxiety and depression,” Jackman said. “There’s a lot of research that supports that. We also know about 86 percent of adolescents sleep with their phone. We know sleep problems can contribute to more anxiety, more depression.”

But Jackman said we can’t be afraid of difficult conversations that surround mental health.

“That myth I think is still floating out there that would cause the person to commit suicide or hurt themselves,” Jackman said. “Research supports just the opposite. By asking folks those questions, ‘how are you doing,’ ‘you seem different today,’ or asking them if you know they have a

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Isle of Wight Trust’s call for Kind2Mind support

The Isle of Wight Youth Trust, the largest independent charity dedicated to supporting the mental health and wellbeing of children and young people on the Isle of Wight, are this week taking part in the BigGive’s Kind2Mind Fundraising Appeal.

Match funded donations
This fundraising campaign will see every donation received, up to a total of £5,000 matched, doubling the impact of each £1 given.

With this ambitious campaign, the Youth Trust aims to raise vital funds to enhance their much-needed services, ensuring that no young person on the island feels alone or unsupported in their mental health journey.

An urgent concern
Mental health and wellbeing have become an urgent concern for children and young people across the country, and the Isle of Wight is no exception.

It is estimated that 1 in 6 children under 16, and 1 in 4  young people aged 17-25, have mental health support needs. 

Highest national number of youth mental health-related hospital admissions
The Island has the highest number of mental health-related hospital admissions for those aged under 18 nationally, more than three times the national average, and higher than the national average hospital admissions for self-harm.

In line with these shocking statistics the Youth Trust is seeing unprecedented demand for its services.

Rising referrals
To date in 2023 the Youth Trust has received referrals from more than 600 individual children and young people on the Island. This represents more than 70 per cent of the total individual referrals the Trust received across the whole of 2022.

The pandemic’s disruptive impact has left a lasting mark on the emotional well-being of many young Islanders, highlighting the pressing need for the mental health and wellbeing services.

Providing vital support, counselling, and guidance
In response, the Isle of Wight Youth Trust has been at the forefront of

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Mind and body workouts at Beach Cities Health District

The Beach Cities Halth District offers a full range of physical and mental health programs throughout the summer, beginning with a focus on Mental Health Month of May. 


  •  Mental Health First Aid Trainings 

Mental Health First Aid (MHFA) training teaches how to recognize and support individuals experiencing mental health challenges. You’ll learn how to assess risk factors, provide initial support and connect individuals to professional resources when needed.  

Tuesday, May 23 or Friday, May 9

9 a.m. – 4 p.m. 

Beach Cities Health District  

514 N. Prospect Ave, Beach Cities Room (Lower Level)  

Redondo Beach, CA 90277  

Register here 


  • National Senior Health & Fitness Week 

Join the Center for Health & Fitness for National Center Health & Fitness Week, the nation’s largest health event encouraging all older adults to take action toward maintaining and improving their health. Enjoy FREE classes, educational lectures and assessments. 

 May 30 – June 2 

Center for Health & Fitness  

514 N. Prospect Ave.  

Redondo Beach, CA 90277 


  • Mental Health in the Workplace  

Join Beach Cities Health District and Dr. Michele Nealon, President of The Chicago School of Professional Psychology, who will provide her expertise on mental health and its impact on the workplace.  

Wednesday, May 31 

8 – 10 a.m.


1701 Marine Avenue  

Manhattan Beach, CA 90266 

Click here to register (hybrid option available) 


  • Hybrid Mental Health and Happiness Workshop – Strategies for Older Adults  

Engage in an interactive workshop to learn ways to support our mental health and well-being as we age. Learn how to access mental health support in our community. 

Thursday, June 1 

12 – 12:55 p.m. 

Center for Health and Fitness 

514 N. Prospect Avenue, 2nd floor (Clubhouse Room) 

Redondo Beach, CA 90277 



Recurring Events:

  • Adventureplex Summer Camps!

Help your child play their way to good health by

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